Cancellation and Refund Conditions
1. If you place an order electronically on the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of the Law on Consumer Protection No.6502 and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. There is no delivery fee for the service.
4. Each service purchased is delivered via e-mail to the person indicated by the buyer, provided that it does not exceed the agreed period. If the product is not delivered within this period, Buyers may terminate the contract.
5. The purchased service must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
6. If the purchased service becomes impossible to sell, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
IF THE SERVICE PURCHASED IS NOT PAID:
7. If the buyer does not pay for the purchased service fee or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:
8. After the service is delivered, if it is determined that the credit card that the buyer has paid was used unfairly by unauthorized persons and the service fee sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contractual service to the SELLER within 3 days. .
IF THE PRODUCT CANNOT BE DELIVERED DURING THE TIME FOR UNEXPECTED REASONS:
9. If there is a force majeure that the Seller cannot foresee and cannot be delivered during the service period, the situation is notified to the Buyer. The buyer may request the cancellation of the order, the replacement of the service with a similar one, or the postponement of the delivery until the obstacle disappears. If the buyer cancels the order; If the payment has been made in cash, this fee will be paid to him in cash within 14 days of cancellation. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.
OBLIGATION OF THE BUYER TO CHECK THE PRODUCT:
10. The buyer will check the contractual service as soon as he receives it; Incomplete and defective service will not be delivered. The delivered service will be deemed to be flawless. The BUYER has to carefully protect the service after delivery. If the right of withdrawal is to be used, the service should not be used. The invoice must be returned with the product.
RIGHT TO WITHDRAWAL:
11. BUYER; can use the right to withdraw from the contract by refusing the service without any legal or criminal liability and without any justification, provided that the SELLER is notified of the following contact information within 14 (fourteen) days from the date of delivery of the purchased service to himself or to the e-mail address of the person / organization at the address indicated.
12. CONTACT INFORMATION FOR THE SELLER'S RIGHT TO WITHDRAWAL:
NAME / TITLE: Fatih TURK
ADDRESS: Beylikduzu, İSTANBUL / TURKEY, 34528
EMAIL: fatihturk88@hotmail.com
TEL: +90 536 9369212
DURATION OF THE RIGHT OF WITHDRAWAL:
13. If the buyer purchases a service, this 14-day period starts from the date the contract is signed. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts whose service is started with the approval of the consumer.
14 Expenses arising from the use of the right of withdrawal belong to the SELLER.
15. In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within a period of 14 (fourteen) days and the product must not be used in accordance with the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract.
USE OF WITHDRAWAL RIGHT:
16.3. the invoice of the product delivered to the person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)
17. The return form must be submitted in full with the service to be returned.
REFUND CONDITIONS:
18. The SELLER is obliged to return the total price and the documents that put the BUYER under debt within 10 days from the receipt of the withdrawal notice to the BUYER and to return the service within 20 days.
19. If there is a decrease in the value of the service due to a reason arising from the BUYER's fault or if the return becomes impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of his fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the service within the right of withdrawal period.
20. If the campaign limit amount set by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL RIGHT:
21. Services prepared in line with the BUYER's request or explicitly personal needs and which are not available to be returned, services performed immediately in the electronic environment or intangible goods delivered to the consumer at the end of a certain period, and audio or video recordings, books, digital content, software programs refund is not possible in accordance with the Regulation. In addition, before the expiration of the right of withdrawal, it is not possible to use the right of withdrawal regarding the services started with the approval of the consumer.
22.Cosmetic and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) they must be intact and unused.
DEFAULT AND LEGAL RESULTS
23. The BUYER agrees, declares and undertakes that if the payment transactions are made by credit card, if it defaults, the cardholder will pay interest within the framework of the credit card agreement with the bank and be liable to the bank. In this case, the relevant bank may apply for legal remedies; The BUYER may request the costs and the counsel's fee from the BUYER and in any case, in case the BUYER goes into default due to the debt, the BUYER accepts that the SELLER will pay the loss and damage suffered by the SELLER due to the delayed performance of the debt.